The team at Call&Check welcome longtime advocate - Michael Wagner - onto our advisory panel to provide his input and expertise on the development of the next stage of Call&Check's services and especially the revolutionary new Living Pack concepts. Michael's history of providing analysis and support across the globe will enhance our work of bringing people, service and technology together to create new models of care in our communities.
Michael has had a distinguished political career in the USA and as is an independent advisor, teacher, and consultant focused on healthcare, leadership, culture building, and disruptive change.
Michael’s leadership expertise spans more than 37 years of consulting and service in government, politics, higher education, private business, and non-profit management. Michael’s Healthcare Expertise extends for over 30 years as both Vice-Chair of Health and Human Services in the South Dakota Legislature as well as Executive Director and Chief Teaching Officer of The Advisory Board Company.
As a long time teacher, consultant, and advisor on issues of management, leadership, and strategy, Michael has facilitated workshops and engagements with leading hospitals, health systems, and multi-national organizations in the United States, Canada, Australia, New Zealand, Asia, the Middle East, South America, the United Kingdom, Africa, Central Asia, and Europe. Mike’s areas of expertise and study include leadership development, culture building, public policy development, strategy development, operational improvement, quality improvement, and innovation. He both teaches and develops curriculum focused on changing leadership mindset and energizing teams to achieve higher levels of excellence.
Through his years of experience, Michael has personally worked with more than 750 health care organizations, professional associations, government agencies, the United States armed forces, insurance firms, pharmaceutical companies, and medical device manufacturers.
Michael has been elected to four terms in the South Dakota House of Representatives, serving as Assistant Majority Leader, Chairman of Local Government, and Vice-Chair of Health and Human Services. Additionally, Michael was elected to five terms as President of the Aldermanic Council and Mayor of a small town in South Dakota and served as Vice President of the state municipal league. His professional experience includes service as the Chief Operating Officer of an international distribution company, the Executive Director of a Habitat for Humanity agency, and a college lecturer in business management and leadership. Recently Michael served as a Senior Research Fellow at Ko Awatea Innovation Center in New Zealand, responsible for designing World Health C.L.I.M.B., an international initiative to elevate leadership in healthcare on a global basis.
Michael earned a master’s in public administration from Harvard University, where he was named an Archibald Bush Leadership Fellow and Lucius N. Littauer Fellow for outstanding citizenship and academic achievement.